MBIE Survey on the RTA Review
The following is a list of questions that are part of an MBIE online survey looking for feedback on the Residential Tenancies Act Review. Some questions that are respondent specific or not applicable have been taken out.
A summary of the NZPIF position is provided in blue italics.
We encourage you to have your say at https://www.research.net/r/rta-reform-survey
Questions on no-cause terminations
2.1.1 If no-cause terminations are removed and a tenant displays anti-social behaviour (to the
point where the landlord wants to end the tenancy) should the landlord be required to issue a notice to the tenant to improve their behaviour, before they can apply to the Tenancy Tribunal to end the tenancy?
*No cause termination notices should not be removed, they are an essential management tool.
* Landlords do not want to get rid of good tenants, why make it harder to get rid of poorly performing tenants?
*Landlords should not be required to issue a notice for antisocial behaviour as this could put other tenants or neighbours at risk
*Landlords should not have to apply to the Tenancy Tribunal to end a tenancy as obtaining evidence could be impossible and put themselves, other tenants or neighbours at risk
*Landlords should have the authority to determine what is reasonable behaviour in their properties
2.1.2 Do you think the examples listed in paragraph 37 above cover the kinds of behaviour that would interfere with the reasonable peace, comfort, or privacy of any other tenants or neighbours? If not, what other examples would you include and why?
Inconsiderate to neighbours
Children / Animals causing problems
Damage to others property
Rather than having to prescribe exactly what reasons a landlord can end a tenancy, acknowledge that the owner wouldn’t end a tenancy unless there was a good reason and allow them to use their own judgement to protect their other tenant’s, their property and the property neighbourhood.
2.1.3 What kinds of evidence could a landlord produce to prove a tenant was behaving in an anti-social way if affected people such as neighbours, did not want to speak out? (Examples could include photographs, letter, affidavit, audio recording, video recording.)
Landlords should not have the obstacle of producing evidence put in their way when trying to protect their property, their tenants or their rental property neighbours. It is extremely hard to prove and gather evidence. Other tenants and neighbours do not want to provide letters or affidavits. That is the prime problem and why the 90 day no cause notice is the last tool available to landlords to protect their property, their tenants or their rental property neighbours. Photo's and recordings are too difficult to obtain and could be subjective. Continue to allow landlords to do their job as there is no quantifiable evidence that landlords are abusing the 90 day notice.
Questions on landlords being able to end a tenancy
2.1.4 Landlords are currently required to give tenants 42 days’ notice if they have sold the property with a requirement for vacant possession, want to move in, or need it for an employee or family member. What do you think the impact would be if this notice period was extended from 42 to 90 days?
While it is disruptive for tenants to have to move, the impact on owners of extending the notice period would be disproportionate. Property sales usually have a one month period before possession occurs. Currently new owners must wait 6 weeks before they can obtain possession of a rental property. Extending this to 12 weeks or three months would put many home buyers off considering buying a rental property. This would restrict sales to other investors which only make up around a third of all potential buyers, restricting demand for the property and therefore value.
It can be difficult for Tenants to go through the sale process, so ending the tenancy can be in their best interest. Some tenants can make getting access to show a property extremely difficult.
Thus any landlord who does wish to sell their rental property will serve notice to evict right at the start of the sale process and then keep the house empty, rather than waiting to terminate once they have a definite sale.
This move would result in more vacant houses and more homeless tenants.
2.1.5 When a rental property is sold, should the new owner only be able to require vacant possession if they want to use the property for a purpose that can’t reasonably be accommodated with the existing tenants in place? E.g. to live in the property themselves, for a family member to live in, to renovate or to convert to a commercial property.
No. Placing restrictions on potential buyers would severely impact on the sale process and put people off.
You cannot force people to become landlords but you can do is restrain them from becoming landlords in the first place. This proposal would mean that as soon as a tenant gives notice any sensible landlord will immediately list and sell the property.
2.1.6 Should a landlord be able to end a tenancy so they can advertise the property for sale with vacant possession? What impact do you think this would have on tenants?
Yes. It is their property and they should be able to sell it however they want as long as they provide sufficient notice to the tenant. Three months to find another rental should be ample time. If tenants want guaranteed security of tenure, a new tenancy option needs to be developed.
Questions on making sure termination grounds are used fairly
2.1.7 Do you think that landlords should give tenants evidence about why they are terminating a tenancy? If yes, what sort of evidence should that be?
No. It is the owners property and they should have a right to manage their property as they see fit, as long as they give notice by following existing laws. Demanding a reason for that notice allows the matter to be disputed, which then leads to endless and often acrimonious arguments. Obtaining evidence can be impossible and place other tenants or neighbours at risk. Owners must be allowed to manage their properties. Retaliatory action laws protect tenants and were enhanced in 2016 with exemplary damages being increased to $4,000.
2.1.8 Do you think using a false reason to terminate a tenancy should be considered an unlawful act and subject to penalties, such as those described in Section 5 (Enforcing Tenancy Laws)? If you answered yes, what kind of penalty do you think would be appropriate?
A false statement citing the 42-day termination is obviously wrong, however often the only reason that a false reason is given is to protect the property and neighbours/tenants from harm. Therefore there should not be any penalty for giving a false reason.
Questions on changing notice periods for landlords and tenants
2.1.9 If landlords are required to give 90 days’ notice, should tenants be required to give more or less than 21 days’ notice? What would be the ideal notice period?
Regardless of whether landlords are required to give 90 days notice, tenants should be required to give 42 days notice unless a lower term is agreed to with the landlord.
Questions on reasons for issuing a 90 day no cause notice
2.1.11 If you are/have been a landlord, are there situations where you have used the 90 day ‘no cause’ termination provision that would not be covered by the grounds for termination in the above table? If so, what was the situation?
Rubbish around the property
2.1.12 What impact do you think removing 90 day ‘no cause’ terminations and only allowing
terminations for the reasons in the table above would have?
It would be a prescriptive and unreasonable interference with an owners ability to effectively manage their rental property. It will place other tenants and neighbours at risk. It will force good tenants to leave their rentals because the landlord will be unable to manage the situation without putting them at risk. It will increase the cost of managing a rental property.
Taking a broader look at the tenancy agreements currently on offer
The reasons for ending a tenancy described above only apply to periodic agreements so these changes will only help tenants feel more secure and promote good faith landlord-tenant relationships if landlords continue to offer periodic tenancy agreements.
If landlords think the proposed changes to periodic agreements will make it too difficult to move on tenants who don’t meet their obligations, they might prefer to offer fixed-term agreements.
However, should landlords move towards offering shorter fixed-term agreements to what they generally do now in order to gain more control, tenants would be less secure.
Questions on tenancy types
2.1.15 Do you agree with our assumption that if ‘no cause’ terminations are removed from periodic agreements, landlords could be more likely to offer fixed-term agreements?
Yes, they are more likely to offer fixed term agreements. Without a 90-day termination option, it would take that long to remove tenants causing problems where you cannot obtain documented evidence. A one-year fixed term would be a more certain termination.
However the suggestion to remove fixed term tenancies (see below) to force the use of open ended tenancies would be completely wrong. Such a move would demonstrate that only having open ended tenancies would be extremely bad policy.
Questions on fixed term tenancies
2.1.17 Do you think tenants should have the right to renew, extend or modify their fixed-term
tenancy (option 1), if their landlord has not raised any concerns with their behaviour or if specific termination provisions do not apply at the time the tenancy was due to be renewed?
What effect do you think this would have on the relationship between landlords and tenants?
No. This would be an unjust restriction on the owners property rights. An agreement is an agreement. Why should one party have the legal option to vary the agreement? There seems to be the unstated belief that once a rental always a rental. What about the property where the owner is absent for a term, and then needs to move back in.
2.1.18 What do you think would be the impact of setting a minimum length (option 2) for fixed term
agreements? What do you think would be a suitable length?
Setting a minimum length would restrict the use of fixed term tenancies for both tenants and landlords. What if either party had good reason to want a tenancy under this arbitrary minimum term? A real problem for people travelling to some parts of Europe where long term tenancies are the norm is being able to secure a rental property for just one or two years.
2.1.19 What else could the Government do to make sure landlords feel comfortable offering periodic agreements, if they can only terminate for the reasons proposed?
Develop a third, long term tenancy option balanced to the requirements of both tenants and landlords who want longer term tenancies.
Questions whether we need two types of tenancy agreements
2.1.20 Do you think only allowing open-ended tenancies which the landlord can’t end unless they require the property for another purpose or the tenant isn’t meeting their obligations (option 3) is the best way for the Government to meet its objective to improve security and stability for tenants?
No. It is the owner’s property and they should have their property rights maintained. Develop a third, long term tenancy option balanced to the requirements of both tenants and landlords who want longer term tenancies.
2.1.21 Do you think the Government should further investigate removing fixed-term tenancies from the market? Please explain your answer.
No. They are a legitimate option that meet the needs of certain tenants and landlords. They have their place if freely requested, freely offered, and freely entered into with the realisation and acceptance of the specified rights and obligations on both sides.
2.1.22 If fixed-term tenancies were removed, what changes could be made to periodic agreements to balance security for tenants and landlords?
Nothing. One option does not provide the flexibility or certainty that may be required by either tenants or landlords. A third option should be introduced to meet the needs of tenants that want a long term rental property that they can treat like an owner occupied property, while protecting the rights of the owner and compensating them for giving up their property rights.
Questions on tenants responsibilities
2.2.2. Do you think tenants should have more responsibilities for the property that they rent? Please explain your answer. Are there other things a tenant should or should not be able to do? Please explain your answer.
Yes. They should be responsible for any damage they cause either accidentally or on purpose. at the end of the tenancy Tenants should be required to return the property in exactly the condition it was on the day they rented it - no allowance for wear and tear. This could be achieved under a new tenancy option, either similar to a commercial lease, a European model or something that compensates an owner for giving up their property rights.
2.2.3. Do you think a tenant’s responsibilities to keep a property ‘reasonably clean and tidy ‘make it clear what sort of behaviour a landlord can expect? If not, how could this be made clearer to a tenant?
No, as reasonable is a subjective word. However if we get too prescriptive and legalistic we move away from the current model that while not perfect works well for the vast majority of tenants and landlords who are reasonable people.
2.2.4. Should a tenant in a longer-term tenancy have additional responsibilities for the care and maintenance of the property? If you answered yes, at what point during a tenancy should these additional responsibilities be triggered, and what sort of responsibilities should a long-term tenant take on?
This could be possible if it is desired by a sufficient number of tenants. It could reduce the cost and management of a rental property which could be sufficient for some owners to give up some of their property rights. There are many ways that longer- term tenancies could be designed. A flexible option could be developed so individuals can design a tenancy that suits their respective needs. A balanced and open discussion between tenant and landlord groups needs to be undertaken to define what a longer-term tenancy might look like.
Tenants could be made responsible for:
-Paying the rates
-Paying the insurance
-Paying the fixed utility charges.
-Maintaining the property.
-Returning the property at the end of the tenancy in exactly the condition it was in the day they rented it.
2.2.5 What other changes to tenants’ responsibilities might be needed to modernise the law so it can appropriately respond to changing trends in the housing and rental markets?
Offer long term tenancies, potentially along the lines of commercial tenancies.
Tenants supply all their own fixtures and fittings, maintain them, pay all costs related to the property.
In return they get a 10/20/30 year lease
Question on what happens if a tenant is not meeting their obligations
2.2.6 Are there sufficient repercussions for tenants who don’t meet their obligations? If not, what would you change?
No. Rent arrears are by far the largest reason for applications to the tenancy tribunal. There are no consequences for a tenant not paying their rent and sitting out the time it takes before they can be evicted. It should be unlawful to not pay the rent and consequences should apply, such as exemplary damages or the ability for landlords to charge interest on outstanding rental payments. Landlords need much faster access to the tenancy Tribunal, especially when a sitting tenant has stopped paying the rent.
Tenants should be made completely responsible for damage they cause. Access to show the rental property to potential new tenants should be clearer and tenants unreasonable limiting of access should be an unlawful act. Using a rental property for short term letting through websites such as Air BNB should be an unlawful act. Make tenants stopping rent payments when they give notice an unlawful act.
Questions on landlord responsibilities (Please state if you are a tenant or landlord when answering)
2.2.7 Do you think landlord obligations are clear and well understood?
Yes they are outlined in a legible manner and easy to understand.
2.2.8 Are there other things a landlord should be responsible for? If yes, please specify. Are there other things that a landlord should or should not be able to do? If yes, please specify.
2.2.9 Do you think the current obligations make it clear what tenants can expect from landlords in terms of maintenance? If you answered no, how could this be made clearer?
Tenants should be responsible for blocked drains if it was their actions that caused the problem. Landlords should be responsible if the drains have broken.
Tenants should be responsible for bulbs and stove elements?
2.2.11 Are there sufficient repercussions for landlords who don’t meet their obligations? If not, what would you change?
Yes. The exemplary damages against landlords are more extreme than tenants. The exemplary damages system encourages tenants to complain. If they are not complaining under the current system it is likely they do not have a problem.
Questions on landlords and tenants working together to keep a property warm and dry
2.2.12 How do you think landlords and tenants should share the responsibility for maintaining
heating equipment, ventilation methods, and any other improvements installed under the Healthy Homes standards?
Tenants should be responsible for maintaining the equipment and ventilating the property.
Tenants should be responsible for their own non-permanent heating of a property. Like smoke alarms, Tenants should be responsible for the yearly servicing of such things like heat pumps and should provide proof of a yearly chimney clean to the landlord.
More courses like Ready2Rent should be rolled out through-out the country as this helps tenants understand the need to ventilate their properties, clean away mould when they see it, and dry their washing outside.
Unflued Gas Heaters should be banned
2.2.13 If a landlord makes improvements to a property to make it warmer or drier, should tenants be obligated to use those improvements? Please explain your answer.
It is difficult to make tenants use the improvements, however they should be held responsible for removing mould if it occurs and they haven't been using the improvements. Otherwise the review is a waste of effort and resource. If they continue not to use the improvements and mould continues to occur, it should be deemed an unlawful act.
Questions on tenants modifying rental properties
2.3.1 If you are or have been a tenant, what has been your experience seeking agreement to make
modifications (that you considered to be reasonable) to rental properties?
The NZPIF is undertaking research to identify what modifications members believe are reasonable
Questions on whether tenants should be responsible for reversing their modifications
2.3.3 Should a tenant be under an obligation to reverse any modifications they make in rental properties, unless the landlord agrees to take on the modification? Please explain your answer.
Yes, tenants should be held responsible for reversing their modifications unless the landlord agrees. Modifications can be extremely individualised and not to the general populations taste. They can also be undertaken to a poor standard. Why should they be allowed to unilaterally modify someone else's asset?
2.3.4 Do you think that if the landlord doesn’t wish to take on a modification at the end of a tenancy and the tenant doesn’t reverse it, that this should be an unlawful act with a potential financial penalty? Please explain your answer.
Yes. It can be extremely expensive and time consuming to reverse modifications. It needs to be made completely clear to tenants that putting the property back to how they found it is expected and consequences will occur if it isn't completed to a good standard.
Questions on option 1 silent permission for tenants to modify rental properties
2.3.5 What are reasonable grounds to object to a tenant’s request to make minor modifications
to a rental property?
It affects the structure of the property, risks watertightness, requires council consent, is undoable once undertaken, would cost more than the bond to put it right if the tenant didn't put it right at the end of the tenancy.
Because they only have to give 3 weeks' notice to leave, tenants of a periodic tenancy should not be able to do more modifications than they are currently allowed unless they are willing to pay an extra bond.
2.3.6 Do you agree that 21 working days is a reasonable amount of time for a landlord to consider a tenant’s request to make minor modifications to a rental property? If you answered no, what would you consider to be a reasonable amount of time and why?
Yes, as long as it is only the time to consider the request.
2.3.7 Depending on the type of modification, should a landlord be able to require the tenant to use a suitably qualified trade person? If so, what modifications should, or should not, be subject to this requirement?
Yes. DIY can be dangerous and in many instances the DIYer loses motivation part way though and the project remains unfinished and an unsightly mess.
Questions on option 2 tenants having a statutory right to make specific modifications
2.3.8 What are sorts of modifications that could be included on a list of alterations tenants have a
right to make without seeking their landlord’s permission?
Picture hooks if they are required to repair the holes at the end of the tenancy. Replace curtains and light fittings as long as they safely store the fittings supplied with the property.
The NZPIF is undertaking research to confirm what members consider reasonable modifications for tenants to make.
2.3.9 Do you think that the advantages, disadvantages and impacts of each option have been correctly identified?
It will be difficult to get it right. A list will be too restrictive and inflexible but a generalised overview of what tenants can alter will lead to miscommunication and disputes.
It may be better to instigate a new tenancy type that allows higher security of tenure as well as modifications.
2.3.10 If government was to develop either option 1 or 2 further, which model do you prefer and why?
Landlords should have the final say on what is permitted and what isn’t in their property. The NZPIF believes that in general Tenants have to ask for permission to make modifications but Landlords are not allowed to unreasonably refuse. If a list of permissible modifications is to be included in the RTA then they should be weighted towards being extremely reasonable.
Questions for your consideration on pets
2.4.1 Should a landlord be able to refuse a tenant’s request to keep a pet without giving a reason?
Yes. More landlords appear to be becoming more pet friendly and the NZPIF is encouraging this. However, pets can present enormous problems for the owner plus other tenants and neighbours. Unless the pet is of a type that can be contained (such as a fish or bird) and therefore cannot cause damage or upset neighbours, owners should have the right to refuse them. There are too many unknowns such as the size of the animal, potential for damage, how many animals there might be, whether the animal is toilet trained and whether the animal will cause problems for other tenants or neighbours.
If any neighbours or tenants object to pets in writing, then this should be a reason for owners to refuse pets.
Given that Tenants are only partially responsible for damage they or their pets cause, a landlord should be able to disallow pets at their discretion.
Under what circumstances should tenants be allowed to keep pets?
Option one: Specify specific examples when landlords could decline a request to keep a pet
Option two: Landlords must not unreasonably refuse a pet request
Questions on when tenants can have a pet
2.4.5 What might be reasonable grounds for a landlord to object to a tenant’s request to keep a pet?
Against body corporate rules
Neighbours or other tenants object
Property isn't fenced
Animal isn’t registered
No-where for the animal to toilet
Dangerous animals (pitbulls) – safety for those around it
Too many pets
Uncaged pets less than 18 months old as they are usually not completely toilet trained
2.4.6 Would it be more effective if tenants instead gave reasons why they should be able to keep pets in rental properties?
No. Opens up too great an expectation and could lead to disappointment and conflict. Owners should have an overriding say on what happens in their property.
2.4.7 Do some premises have specific attributes that mean they are inappropriate for some types of pet? If so, what?
As above, plus:
Apartments and blocks of flats
Nowhere for them to toilet apart from the neighbours.
Insufficient space to provide a good environment for a dog.