The Department of Building and Housing is focussed on delivering better, smarter, faster services for less.  Whether you’re a new or experienced landlord, the Department has tools to help make your experience as hassle-free as possible.  Jeff will provide you with useful tips on getting it right first time.  These will save you time and money.  He will also talk through what to do if things go wrong and you get the “tenant from hell”.  This includes how to self-resolve, ‘swift mediation’, scheduled mediation and appearing at the tenancy tribunal